Privacy Policy

Last Updated: November 2024

Finely Financial Solutions Inc. ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled with care and respect. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your data when you visit our website www.finelyfinancial.com (the "Site") or use our accounting services (the "Services"). We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

We collect personal and business information when you use our Services or interact with our Site, which may include:

• Personal Identification Information: Name, email address, phone number, mailing address.

• Business Information: Company name, tax identification number (TIN), business type, financial records.

• Payment Information: Credit card or bank account details when making payments for services (processed securely by our payment processors).

• Usage Data: Information about how you interact with our Site, including IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our accounting services.

• To communicate with you regarding your account, services, or inquiries.

• To process payments and transactions.

• To improve our Site and Services, including analyzing usage patterns.

• To comply with legal obligations, including tax and regulatory requirements.

• To send you newsletters, promotions, and updates (only if you’ve opted in).

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your data in the following cases:

• Service Providers: We may share your information with third-party vendors who assist us in operating our business (e.g., payment processors, hosting services).

• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order).

• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

We will not disclose your personal information to third parties without your consent, except as necessary to fulfill the purposes described above or as required by law.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. This includes using encryption, firewalls, and secure servers to safeguard your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Under PIPEDA, you have the right to:

• Access and Update Your Information: You can request access to the personal information we hold about you and request updates or corrections.

• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by following the instructions in the email or contacting us directly.

• Delete Your Data: You can request that we delete your personal information, subject to certain legal restrictions.

• Data Portability: You may request a copy of your data in a commonly used format for transfer to another service provider.

To exercise any of these rights, please contact us at [contact email]. We will respond to your request in accordance with applicable privacy laws.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These technologies help us analyze website traffic, improve user experience, and personalize content. You can manage your cookie preferences through your browser settings.

7. Third-Party Websites

Our Site may contain links to third-party websites. These websites are not controlled by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. International Transfers

If you are accessing our Site or Services from outside Canada, please note that your information may be transferred to and processed in Canada, which may have different data protection laws than your country of residence. By using our Site or Services, you consent to the transfer of your information to Canada.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. Please review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights under PIPEDA, please contact us at:

Finely Financial Solutions Inc.
hello@finelyfinancial.com